Legal Notice

This Legal Notice provides comprehensive identification and legal information about Prime Care Wellness Ltd in accordance with UK legal requirements for business transparency and consumer protection.

1. Business Identification

2. Registered Business Address

This address serves as our registered office and principal place of business. All official correspondence, legal notices, and formal communications should be directed to this address.

3. Contact Information

For general enquiries, appointment bookings, or service-related questions, please use the contact details above or visit our Contact page.

4. Business Management and Ownership

4.1 Company Directors

Prime Care Wellness Ltd is managed by its appointed director(s) who are responsible for the strategic direction and overall management of the business. Director information is maintained at Companies House and is publicly accessible through the Companies House register.

4.2 Ownership Structure

Prime Care Wellness Ltd is a private limited company owned by its shareholders. The company operates independently and makes business decisions in accordance with its articles of association and UK company law.

4.3 Operational Management

Day-to-day operations are overseen by qualified management with expertise in holistic therapy, wellness services, and business administration. All therapeutic services are delivered by qualified, insured practitioners who maintain professional standards.

5. Professional Standards and Regulation

5.1 Industry Compliance

Prime Care Wellness Ltd operates within the complementary and alternative therapy sector in the United Kingdom. Whilst holistic therapy is not subject to statutory regulation in the same manner as some healthcare professions, we adhere to recognised professional standards and best practices within the industry.

5.2 Professional Memberships

Our practitioners maintain memberships with relevant professional bodies within their respective therapeutic disciplines. These memberships require:

• Recognised professional qualifications
• Current professional indemnity insurance
• Adherence to professional codes of conduct
• Ongoing continuing professional development
• Commitment to ethical practice standards

5.3 Scope of Practice

Prime Care Wellness Ltd provides complementary therapy and wellness services that support general health and wellbeing. We do not provide medical diagnosis, treatment of diseases, or other services that require medical licensure. Our services complement, not replace, conventional healthcare.

6. Legal and Regulatory Compliance

6.1 UK GDPR and Data Protection

Prime Care Wellness Ltd is registered as a data controller and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our data protection practices are detailed in our Privacy Policy.

6.2 Health and Safety

We comply with the Health and Safety at Work Act 1974 and associated regulations. We maintain comprehensive risk assessments, implement appropriate control measures, and ensure our premises and practices meet health and safety standards.

6.3 Consumer Protection

Our business practices comply with the Consumer Rights Act 2015 and other relevant consumer protection legislation. Our Terms and Conditions outline client rights, service commitments, and complaint procedures.

6.4 Equality and Non-Discrimination

Prime Care Wellness Ltd is committed to equality and operates in accordance with the Equality Act 2010. We do not discriminate on grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

6.5 Employment Law

Where applicable, we comply with UK employment law including the Employment Rights Act 1996, Working Time Regulations 1998, and other relevant legislation governing employment relationships.

7. Insurance and Liability

7.1 Professional Indemnity Insurance

Prime Care Wellness Ltd and all practitioners maintain appropriate professional indemnity insurance covering the services we provide. Insurance details and proof of coverage are available upon request.

7.2 Public Liability Insurance

We maintain public liability insurance covering our business premises and operations. This insurance protects clients and visitors against accidents or injuries occurring on our premises.

7.3 Limitation of Liability

Our liability in connection with services provided is subject to the limitations set out in our Terms and Conditions. Nothing in these limitations excludes or limits liability that cannot legally be excluded or limited under UK law, including liability for death or personal injury caused by negligence.

8. Intellectual Property Rights

8.1 Website Content

All content appearing on this website, including text, graphics, logos, button icons, images, digital downloads, and data compilations, is the property of Prime Care Wellness Ltd or is used with permission and is protected by UK and international copyright laws.

8.2 Business Name and Branding

The name "Prime Care Wellness Ltd" and associated branding elements are the property of Prime Care Wellness Ltd. Unauthorised use of our business name, logo, or branding is prohibited.

8.3 Third-Party Content

Where our website or materials include content owned by third parties, that content remains the property of its respective owners and is subject to their copyright and usage terms.

9. Disclaimer of Warranties

9.1 Website Information

Whilst we endeavour to ensure that information on this website is accurate and current, we make no warranties or representations regarding completeness, accuracy, or reliability. Website content is provided for general information purposes and should not be relied upon as professional advice without consultation.

9.2 Service Outcomes

We provide professional holistic therapy services delivered by qualified practitioners. However, individual responses to therapy vary, and we cannot guarantee specific outcomes or results. Information about potential benefits of treatments is based on general evidence and professional experience but does not constitute a promise of specific results for individual clients.

9.3 External Links

Our website may contain links to external websites not operated by Prime Care Wellness Ltd. We have no control over the content, privacy policies, or practices of external websites and accept no responsibility for them. Links are provided for convenience and do not imply endorsement.

10. Jurisdiction and Applicable Law

10.1 Governing Law

Prime Care Wellness Ltd is a business registered and operating in England and Wales. Our operations, this website, and all contractual relationships with clients are governed by the laws of England and Wales.

10.2 Dispute Resolution

Any disputes arising from use of our website or engagement with our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.3 Alternative Dispute Resolution

In the event of a dispute, we encourage clients to first contact us directly to attempt resolution through our internal complaints procedure. If disputes cannot be resolved internally, clients may have recourse to alternative dispute resolution mechanisms or legal proceedings as appropriate.

11. Professional Accountability

11.1 Practitioner Accountability

All practitioners working with Prime Care Wellness Ltd are accountable to their respective professional bodies and must adhere to professional codes of conduct. Clients who have concerns about practitioner conduct may raise these with us and, where appropriate, with relevant professional bodies.

11.2 Business Accountability

Prime Care Wellness Ltd is accountable to various regulatory authorities depending on the aspect of our operations, including:

• Companies House for company registration and filing requirements
• HM Revenue & Customs for tax and financial obligations
• Information Commissioner's Office for data protection compliance
• Health and Safety Executive for workplace safety matters

11.3 Complaints and Concerns

Clients who have complaints or concerns about our services should contact us using the details provided above or visit our Contact page. Our complaints procedure is outlined in our Terms and Conditions.

12. Environmental and Ethical Commitments

12.1 Sustainability

Prime Care Wellness Ltd is committed to conducting business in an environmentally responsible manner. We implement sustainable practices where feasible including responsible waste management, energy efficiency measures, and use of ethically sourced products and materials.

12.2 Ethical Business Practices

We are committed to ethical business conduct including:

• Honest and transparent communication with clients
• Fair pricing and value for services
• Respect for client autonomy and informed consent
• Professional integrity in all business dealings
• Responsible marketing and advertising practices

13. Modifications to Legal Notice

Prime Care Wellness Ltd reserves the right to modify this Legal Notice at any time to reflect changes in business structure, legal requirements, or operational practices. Significant changes will be reflected on this page with an appropriate update notice. Continued use of our website and services after modifications constitutes acceptance of the updated Legal Notice.

14. Contact for Legal Matters

For legal matters, formal correspondence, or official communications, please contact:

15. Additional Policies and Information

This Legal Notice should be read in conjunction with our other policies:

• Privacy Policy - Data protection and privacy practices
• Terms and Conditions - Service terms and client agreements
• Cookie Policy - Use of cookies and tracking technologies

Together, these documents provide comprehensive information about Prime Care Wellness Ltd, our legal obligations, your rights, and the terms under which we operate.